General information

Last updated: January 01, 2023

The Policies/Conditions contained within are applicable only to services currently provided.

PRIVACY POLICY:
This Privacy Policy describes what information we collect and how it's used and shared. Note that any capitalized terms not defined in this Privacy Policy have the meanings set forth in our Terms of Service. If you don’t agree with the terms of this Privacy Policy, you may not access or use the Services. If you have any comments or questions about this Privacy Policy, feel free to contact us at admin@multimedia-rescue.com.au.

1. Core Principles
When it comes to your personal information we believe in transparency, not surprises. So before we get into the details, we want to share with you a few of our core privacy principles. First, we don’t sell your personal information to anyone. It’s just not the type of business we’re in. Second, we don’t ask for your personal information unless we need it to provide or improve the Services for you. Third, we don’t share your personal information unless you’ve specifically allowed it, or for the very limited purposes described below. Finally, we appreciate that when you use our Services, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy.

2. Collection
When you use Multimedia Rescue Services, we may collect the following information, and use it only as described below:

2.1. Account Information
This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as to set up your Account or contact you.

2.2. Third Party Account Information.
If you use Third Party Services, such as social media or photo-sharing services, you may provide us with your Third Party Services account information, such as your username (note that we don’t store any passwords you use to access Third Party Services). We transmit, and may store, such account information, only as needed to provide the Services, and only in accordance with the terms and policies of the Third Party Services.

2.3. Payment Information.
When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor agent, PayPal. We don’t store your payment information, other than your Postal/zip code and country, which we require for billing and to comply with tax and other government regulations.

2.4. Communications With Us.
When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.

2.5. Public Comments On The Services.
We maintain any comments, contributions to discussions or messages submitted to users of the Services, in order to provide the Services.

2.6. Files You Provide Us.
When you use the Services, we store, process and transmit your User Content (such as your photos) and information related to your User Content (such as location tags in photos). We process and store such files and information in order to provide the Services, as described in our Terms of Service.

2.7. Usage Information.
This includes information about your activity on and interaction with the Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.

2.8. Location Information.
Your devices (depending on your settings) may transmit location information to the Services. We use this information to customize, improve and protect the Services. For example, we may use your location information to determine local language preferences, or to geotag a post.

2.9. Cookies And Other Technologies.We use these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services. You can read more about how we use these technologies in our Cookie Policy, which is incorporated by reference into this Privacy Policy.

3. Sharing
When you use the Services, we may share your information only as described below:

3.1. Third Parties You Authorize.
You can give third parties access to your and your End Users’ information on the Services. For example, you may wish to integrate Your Sites with a third party newsletter service that requires access to the email addresses you collect from your End Users, in order for that newsletter service to send emails on your behalf and at your direction. Just remember that such third party’s use of this information will be governed by the terms and privacy policies of the third party.

3.2. Following The Law.
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of Video Adentures or our users. When we receive law enforcement or national security requests for information, we strongly believe in privacy and transparency. We scrutinize such requests carefully and challenge vague, overbroad or otherwise unlawful requests. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests.

3.3. Others Working For Multimedia Rescue.
Multimedia Rescue uses certain trusted third parties to help us provide, improve, promote and protect the Services. For example, we may use third parties to help us provide customer support, manage our ads on other sites or assist with data storage. These third parties may access, process or store your information to perform tasks only for the purposes we’ve authorized, and we require them to provide at least the same level of protection for your information as described in this Privacy Policy. We also may share with third parties aggregated or anonymized information that does not directly identify you.

3.4. Business Transfers.
If we're involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal.

4. Protection
While no service is completely secure, we have a security team dedicated to keeping your information safe. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities. Payment information is transmitted using HTTPS encryption, and we maintain a PCI DSS certification.

5. Retention
We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us at admin@multimedia-rescue.com.au. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.

6. Location
Information that you submit through the Services may be transferred to countries other than where you live (for example, to our servers in Australia). We also may store information locally on the devices you use to access the Services. We also may transfer information to third parties outside Australia for processing or to support the Services, and we require them to provide at least the same level of protection for your information as described in this Privacy Policy.

7. Access
To modify or delete the personal information you have provided to us, simply log into the Services and update your profile. We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law.

8. Communications
We may periodically email you service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications.

9. End User Information

9.1. Collection And Use Of End User Information.
You may use the Services to create or publish Your Sites, and Your Sites may have End Users. We may collect, use or delete the same types of information described in Section 2, above, from your End Users, on your behalf and at your direction, and we treat such information in accordance with this Privacy Policy. We do this in order to enable you to use the Services, and to provide, improve and protect the Services. For example, during checkout you may ask your End Users to provide name, address, email address and payment information so that you can complete their orders.

9.2. Your Relationship With End Users.
You can collect, use or delete your End Users’ information at any time. However, you're solely responsible for complying with any laws and regulations that apply to your End Users’ information, including without limitation the posting of your own privacy policy. We’re not liable for your relationship with your End Users, and we won’t provide you with any legal advice regarding such matters.

9.3. End User Payment Information.
Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it, only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.

9.4. A Message To The End Users.
Hello, End User! We hope you create your own site on Multimedia Rescue some day! However, Multimedia Rescue has no direct relationship with you. If you’d like to make any requests regarding your personal information, please contact the owner of the site you’ve visited or used, as they control your data. They may then submit any such information requests to us, and we’ll respond to them. We retain your information in accordance with this Privacy Policy.

10. Privacy Shielding

10.1. Compliance.
Multimedia Rescue complies with the Privacy Standards regarding the collection, use and retention of personal information.

10.2. Accountability.
Our accountability for EU Personal Data we receive. We may use third parties to process data on our behalf as described in this Privacy Policy.

10.3. Inquiries And Disputes.
If you have questions you believe to be within the scope of our Privacy Shielding, please contact us first at admin@multimedia-rescue.com.au and we'll respond within 45 days.

11. Modifications

We may modify this Privacy Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms of Service.

IMAGE TERMS:
Welcome to our Multimedia Rescues' image terms of service (“Image Terms”).
These Image Terms, along with our Terms of Service and Acceptable Use Policy, cover your licensing of any Multimedia Rescue' images via the Services (“Licensed Images”). Any capitalized terms not defined in these Image Terms have the meanings set forth in our Terms of Service.

Where and how can I use Licensed Images?
You are allowed to use Licensed Images on the site for which you license them (that is, a single Multimedia Rescue' URL and the collection of domains pointing to it). However, purchasing a Licensed Image under these Image Terms does not convey any ownership rights in the underlying Licensed Images, and your usage rights are limited to only what is described here. If you would like to purchase additional licensing rights for Licensed Images (like offline or advertising use), you can purchase such rights directly from Multimedia Rescue via a link provided in the Services.

Where and how can I use watermarked (i.e., not licensed) images?
Watermarked images are provided for private use only, so you can get a feel for how an image would look on one of your pages. You cannot otherwise use any watermarked images. Notably, that means you cannot display them on public sites, or otherwise share them with others.

For how long can I use Licensed Images?
You can use Licensed Images for the lifecycle of the site for which you license them. So, if you maintain your site for 10 years, you can use the Licensed Images on your site for 10 years.

Can I use the same Licensed Image more than once on the same site?
Yes. You can use the same Licensed Image multiple times on the same site.

Can I use the same Licensed Image on different sites?
No. Licensed Images are site-specific, so you would need to purchase a new license for each site on which you want to use it. For example, if you wanted to use the Licensed Image on three different Squarespace sites, you would need to purchase three licenses (one license through each site).

What is your refund policy for Licensed Images?
We do not provide any refunds on any purchases of Licensed Images.

If I leave Squarespace and export my contents, can I take Licensed Images with me?
Yes. Even if you stop using the Services, you can take Licensed Images with you and you’re free to use them on another site hosted elsewhere, provided that you’re only using the Licensed Images on a single site.

Anything else?
Yes, just two more things.

First, if you use Licensed Images in an editorial context (such as opinion pieces about newsworthy or public interest events), you must include a credit line such as:

[Photographers Name]/[Collection Name]/[Multimedia Rescue/source].

Second, you can’t use Licensed Images: (a) on a standalone basis with no other content; (b) in electronic templates for the creation of separate electronic or printed products; (c) in physical or digital retail products, such as e-cards, calendars, posters or screensavers, or otherwise provide them for sale or file-sharing; or (d) in logos, trademarks, service marks or other branding.

We hope you enjoy your Licensed Images!

COOKIES:
This Cookie Policy describes how Multimedia Rescue uses cookies and similar technologies to provide, improve, promote and protect the Services. Note that any capitalized terms not defined in this Cookie Policy have the meanings set forth in our Terms of Service. If you have any comments or questions about this Cookie Policy, feel free to contact us at admin@videoadventures.com.au.
Definition:Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies for the following purposes:

Authentication, Personalization And Security
Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

Performance And Analytics.
Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and Your Sites’ performance, such as page views, conversion rates, device information, visitor IP addresses and referral sites.

Third Parties.
Third Party Services may use cookies to help you sign into their services from our Services. We also may use third party cookies, such as Google Analytics, to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie

Multimedia Rescue Ads.
We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Multimedia Rescue ads. For example, if you visit Squarespace and also use a social media platform, you may see a Multimedia Rescue ad in your social media newsfeed or timeline.

Opting Out.
You can set your browser to not accept cookies, but this may limit your ability to use the Services. We currently don’t respond to DNT:1 signals from browsers visiting our Services. You can also opt out of receiving interest-based ads from certain ad networks here.

Pixels.
A pixel tag, or pixel, is a small piece of code that can be embedded on websites and emails. We use pixels to learn how you interact with our site pages and emails, and this information helps us and our ad partners provide you with a more tailored experience. For example, if you visit a Multimedia Rescue page related to music, a pixel will help us show you an ad for that page when you later visit a music news site.

Device Identifiers
We use device identifiers to track, analyze and improve the performance of the Services and our ads.

We may modify this Cookie Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms of Service.

ACCEPTABLE USE POLICY:
This Acceptable Use Policy outlines some examples of prohibited conduct in connection with our Services. Note that any capitalized terms not defined in this Acceptable Use Policy have the meanings set forth in our Terms of Service. If you have any comments or questions about this Acceptable Use Policy, feel free to contact us.

Our Services are used by many people to express themselves, build their brands, grow their businesses and everything in between. We’re proud of the creative and inspiring ways that people use our Services. At the same time, we expect our users to behave responsibly. As a Multimedia Rescue user, you agree not to misuse the Services or help anyone else do so. For example, you can't do any of the following in connection with the Services:

Abusing And Disrupting The Services
Don’t probe, scan or test the vulnerability of any system or network.
Don’t breach or otherwise bypass any security or authentication measures.
Don’t access, tamper with or use nonpublic areas or parts of the Services, or shared areas of the Services you haven't been invited to.
Don’t interfere with or disrupt any user, host or network (whether it’s Squarespace’s or someone else’s), for example by distributing malware or overloading, flooding or mail-bombing any part of the Services.
Don’t take apart, decompile or reverse engineer any part of the Services in an effort to access things such as source code or algorithms.
Don’t access, search or create accounts for the Services by any means other than our publicly supported interfaces (for example, scraping, spidering or crawling).
Don’t take any action that imposes an unreasonable load on our infrastructure or our third party providers. (We reserve the right to determine what’s reasonable.)
Don’t provide your password to any other person, use any other person’s username and password, or otherwise manage the Services through shared credentials.

Spamming And Phishing
Don’t send spam or other unsolicited communications, promotions or advertisements. (We reserve the right to determine what constitutes spam.)
Don’t send altered, deceptive or false source-identifying information, including without limitation phishing or spoofing.
Deceiving And Impersonating Others
Don’t do anything that's false, fraudulent, inaccurate or deceiving.
Don’t impersonate another person, company or entity.
Don’t engage in misleading or unethical marketing or advertising.

Stealing
Don’t use unauthorized credit cards, debit cards or other unauthorized payment devices on the Services.
Don’t promote or advertise products or services other than your own without appropriate authorization.
Don’t sell the Services unless specifically authorized to do so, or publish or use the Services on any network or system other than those provided by Multimedia Rescue unless previously authorized by Multimedia Rescue.
Infringing, Misappropriating And Violating Rights
Don’t infringe or misappropriate anyone’s copyright, trademark or other intellectual property rights.
Don’t violate anyone’s privacy or publicity rights.

Being A Jerk
Don’t do or post anything threatening, harassing, abusive, excessively violent, offensive, sexually explicit or obscene.
Don’t advocate bigotry or hatred against any person or group based on their race, ethnicity, nationality, religion, gender, gender identity, sexual preference, age or disability.

Breaking The Law
Don’t use the Services in violation of any Australian export controls, regulations or sanctions.
Don’t do anything that otherwise violates the law, including without limitation all local laws regarding online conduct and acceptable content.

If we conclude that you’re violating any of these policies, or engaging in any other behavior we deem abusive or inappropriate, we may take action against your Account or Your Sites. We try to ensure fair outcomes, but in all cases we reserve the right to remove any content or suspend your Account or Your Sites, without any refund of any amounts paid for the Services, without notice, at any time and for any reason. We reserve the right to enforce, or not enforce, this Acceptable Use Policy in our sole discretion.

You can report violations of these guidelines to us directly by emailing admin@multimedia-rescue.com.au.
We may modify this Acceptable Use Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms of Service.